Delivery Information

We ship products using a selection of air & road couriers, depending on customers location and size/weight of products. All (up to 5kg bag size) in stock express paid delivery will ship via Star Track Express Air & is ordinarily 2-3 days Australia wide.

 

For overseas orders we use Australia Post and for Australian orders we rely on Australia Post, Star Track & Fastway couriers. Overseas orders take considerable time. Australia post are not efficient to OS destinations. Email for a quote on faster shipping costs

 

Tracking information is available with all orders and is sent directly to you upon shipping, via the freight company for Star Track, and from us/emails, for Australia Post.

 

We carry a large range of popular DucaBike parts & order out of stock parts every Monday & Friday evenings. We use EXPRESS Air Freight (UPS) from Italy so delays are minimal and we cover all these costs for you. This way we ordinarily have all parts regardless of your order within 7-10 days, year round. If you are desperate for a parts please call or email to ensure we have it to ship immediately to avoid disappointment.

 

Thank you for your business - it is appreciated!


Please note - the Delivery times indicated in freight calculator are from when shipped from us . We are located in Port Macquarie NSW Australia.

Extra delays are experienced during holiday periods.