Returns Policy

Ordering is Easy & Risk Free!


Ducati Parts Australia is committed to customer satisfaction- if you receive any merchandise that is damaged or incorrect for your motorcycle, simply return it to us within 14 days, in the condition that you received it and we will happily exchange or credit. We will also ship your product exchange request back to you, for free! If the product is faulty or an error on our behalf was made - we will refund the shipping costs to send to us also.

For change of mind or returns outside of faulty or unsuitable scope, we charge a low 15% re-stocking fee, and ask customers to cover the cost to return.


Our address for returns is;

Ducati Parts Australia Returns

C/O Protech Motorcycles

1A / 144 Lake Road

Port Macquarie NSW 2444